Chargeback Prevention as a Service

DisputeKiller

Kill the chargeback before it’s ever filed.

Most chargeback tools fight disputes after they happen. DisputeKiller works between the purchase and the dispute, reaching your customer at every moment that confusion or buyer’s remorse turns into a chargeback.

Protect My MID How It Works

The Problem

By the time you see the chargeback, you’ve already lost.

Card brands are tightening. Visa’s VAMP and Mastercard’s monitoring programs put MIDs at risk faster than ever.

Most disputes are preventable. Customers who don’t recognize a charge, can’t find their tracking or forget a rebill go straight to their bank.

Representment without evidence fails. If you can’t prove contact with the cardholder, you can’t win the dispute.

Proactive, Not Reactive

Most tools wait for the chargeback. We get there first.

A structured mix of automated engagement and live agent outreach, built around the moments that turn customers into disputes.

Reactive

Traditional chargeback tools

Wait for the dispute to land
Fight after the money is gone
Ratios climb before you can act

Proactive

DisputeKiller

Engage the customer right after purchase
Resolve issues before they reach the bank
Keep ratios clean and the MID healthy

Engage early

We reach your customer right after the sale, so they know exactly what they bought and who to call.

Stay in front

Ongoing, well-timed communication keeps customers informed through fulfillment and billing.

Resolve fast

Real people step in the moment something looks wrong, before the customer goes to their bank.

Built-In Evidence

Every touch is logged. Every log is ammunition.

Every customer interaction is timestamped and stored. When a dispute does come through, you have the cardholder contact history to fight it.

Visa CE 3.0Evidence that supports compelling-evidence representment.

VAMP ReadyFewer disputes means healthier ratios under Visa monitoring.

Mastercard SCAMContact records to back up your defense.

Full Audit TrailTimestamped records for every order.

Who It’s For

Built for merchants who can’t afford to lose their MID.

Subscription and Continuity

Stop “I never signed up for this” disputes before they start.

Nutra and Direct Response

Set clear expectations from day one.

Ecommerce

Head off “item not received” claims.

High-Risk Merchants

Keep ratios clean and keep processing.

For Merchants

Pricing that scales with you.

Usage-based pricing that scales with your volume. You only pay for what we actually do.

Get Pricing

For ISOs and Agents

Protect your portfolio. Earn on every MID.

Offer DisputeKiller to your merchants with built-in margin. Fewer chargebacks means fewer lost accounts and longer residuals.

Become a Partner

Stop fighting chargebacks. Start preventing them.

Protect My MID